Terms and Conditions


Orders can be placed in person or by post, or online using your credit card or PayPal.

Full payment is required when placing an order.

Please make any cheques payable to Victoria McQueen.



Orders will be despatched within 28 days of payment.
During busy times, this may take a bit longer. You will be advised should this be the case.

For bespoke items, you will receive notification of the delivery times when placing the order

Urgent orders are possible, please contact us for details.

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Postage Artwork

U.K. orders are sent by Royal Mail Special delivery.

Charges - vary according to size, from £2.50.

Call for details.

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Refunds and Returns

In the unlikely event that your order should reach you in an unsatisfactory condition, you must
contact us within 2 days and return it within 7 days, and in the original packaging.

We offer 100% refund or replacement, providing you contact us immediately either
by phone (07921392415) or
by email (mcqueenvicky@yahoo.co.uk).

Please note, bespoke items are non-returnable.

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Ownership and Copyright

All aspects of this website - images, design, text, graphics, applications, software, underlying source code and all other aspects - are copyright www.victoriamcqueen.co.uk

All product designs are copyright www.victoriamcqueen.co.uk

In accessing this website you agree that you will only use the downloaded content of the web site for your own personal and domestic, non-commercial reference.

No part of this website may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying or otherwise, without prior permission of the website owner.




Victoria McQueen has taken care to ensure that the information contained in this Website is accurate and up-to-date. However Victoria McQueen shall not be responsible for, and disclaims, all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of, or which may be attributable, directly or indirectly, to your access and use of the website or any information or inaccuracies within the website.

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